Find out what our Clients have to say about the InnoVent solution
Chief Procurement Officer - A leading financial services and health insurance provider in South Africa.
InnoVent has financed mostly our IT hardware equipment and some vehicles for the last 5 years. Initially we were sceptical but they have proven themselves in many ways.
To highlight a few:
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- they are professional and available including their top management
- their pricing is attractive and they act in a transparent manner with integrity
- their service level is exceptional
- they have an efficient structure with experts in each service area”
Associate Director - One of the country's leading professional services and one of the Big 4 Auditing firms in the world
"On the end of term process, damage reports received are accurate. Asset management discrepancies are dealt with in an efficient and professional manner. InnoVent arrives on scheduled time and provides a professional asset collection service."
Executive Director Finance - One of the top ten tertiary institutions in the country
"We have 2000 to 2500 computers in our laboratories therefore at the end of the lifespan of those computers we had a massive problem with their disposal. That's the reason we decided to use InnoVent as they have the mechanism of refurbishing and re-selling the computers into the secondary market. Before we did the renting, we really struggled with the disposal of the assets; their mechanism is more efficient"
Chief Procurement Officer - A leading financial services and health insurance provider in South Africa
"One of the areas they have impressed us the most is their end of term procedures and processes. We no longer suffer surprise costs at end of term; InnoVent has never charged us a single cent for damages or lost items at end of term.
They have their own in-house logistics team which gives us efficient notice on all expiring contracts and plans the return process with our teams effectively and in detail. This has saved us tremendously. We look forward to continuing our relationship with InnoVent"
Director General Administration - One of the top ten tertiary institutions in the country
"We have rented desktops for the laboratories for the last 4 years from InnoVent. As the quantities involved are quite high (up to 2000 computers), we were concerned that we would not manage to cope with the contractual obligations come end of contract."
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"Our fears were allayed as InnoVent gave us sufficient notice of the expiring contracts detailing the contract number, expiry date and serial numbers for each computer. They also identified the location of the equipment which made it easy for us to manage. In the notice, they also indicated our options on what we could do at end of contract. They did not pressurize us - instead we had all options including return, extend or purchase. This ensured we could be careful and detailed about our intentions"
CEO - A leading independent wireless internet service provider
"It frees up your cash flows. We are better off spending our own cash to bring in more subscribers than for buying equipment. What we have is more of a partnership with InnoVent".
Executive Director Finance - One of the top ten tertiary institutions in the country
"We decided on a computer supplier years back therefore when we introduced InnoVent it was effective for us because we did not have to change our supplier"
Head of Group Ops - A leading financial services and health insurance provider in South Africa
"One of the concerns that we did have when InnoVent first gave us the rates was "where is the catch?" We have been with them for over 5 years now and we are still thinking "where is the catch?" and to date there has been no catch. Their rates are phenomenal and you automatically think this is too good to be true. We scrutinized this company left, right and centre and there just isn't a catch. Their rates are just phenomenal".
Chief Financial Officer - A leading independent telecoms operator
"We have been a customer of InnoVent for over three and a half years. We have experienced excellent service levels from the staff we have worked with at InnoVent and the dreaded "end of term" process has been professional, clinical and well managed. We have also found management to be very accommodating where discrepancies have arisen during this process. We would recommend InnoVent as a service provider of choice"
Executive Director Finance - One of the top ten tertiary institutions in the country
"In today's modern society computing is almost like a commodity - you need a computer in order to perform a function. You don't really need to own the asset - there is no necessity to buy the computer and renting is a massive beneficial option purely because you can replace and upgrade your technology as you require. Using your cash reserves for this is not the most effective way"
Head of Group Ops - A leading financial services and health insurance provider in South Africa
"The fact that InnoVent is AAA+ BEE rated wasn't our main concern, we were looking for a company that could deal with us the way we were used to being dealt with. The fact that they are AAA+ BEE rated is a bonus for us and allows us to score extra points on our score card"
IT Relations Executive - A leading finance and investment management company
"When we first received notice that one of our contracts was nearing its completion, we were pleasantly surprised as we had not yet even given it a thought."
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"After the meeting with the InnoVent team that would handle the whole returns process, we were impressed with their understanding of the challenges involved. Having gone through an entire return and refresh procedure we were simply blown away. Fast efficient and hassle free come to mind and the expected end of term costs just did not materialize as we had expected from our previous experience with another company. We look forward to many years of doing business with InnoVent"
Operations and Financial Services Director - One of SA’s largest and most respected retail chains
"InnoVent is vendor independent. This allows us to switch between various technologies and suppliers with ease. As our equipment comes out of warranty, it is much easier now to replace it and make sure we have the most up to date equipment in place. We are South African in every aspect of our business and BEE is a critical component of transforming this country and we are absolutely committed to doing that. InnoVent fit the bill in every respect."
Director General Administration - One of the top ten tertiary institutions in the country
"The biggest collection they did for us was 800 desktops from our biggest laboratory. They arrived on time, packed perfectly and removed the equipment within time."
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"There were no damages and there were no additional charges. We have since done several returns and it has gone perfectly each time and we have never been charged for anything extra. When a contract expires during or close to exam time or when we are waiting for orders from a supplier, we have found InnoVent to be flexible and willing to accommodate our needs. We have also found their service level in general to be world class. We have sent several queries to them and they respond within hours with the correct and detailed information. The reverse logistics function is really made it easy for us to manage expiry of our contracts"