Position Title: IT Systems Analyst​

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Reports To: IT Manager

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Department: Information Technology

 

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The Systems Analyst is responsible for maintaining and improving application systems for the organisation and its stakeholders. 

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The Systems Analyst will:

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• Conduct an analysis to understand the system needs of the organisation

• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems

• Troubleshoot program and system malfunctions to restore normal functioning

• Expand or modify systems to serve new purposes or improve workflow

• Train staff and users to work with computer systems and programs

• Coordinate and link the computer systems within the InnoVent group to increase compatibility so that information can be shared

• Assess the usefulness of pre-developed application packages and adapt them to a user environment

• Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems

• Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology

• Determine computer software or hardware needed to set up or alter the system

• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation

• Recommend new equipment or software packages